FAQs

1.  ARE CHURCHES YOUR ONLY CLIENTS?
No, some of our products and services are used commercially in venues such as government buildings, banks, hotels, funeral homes, retirement communities, and performing arts centers.  Many of our fiberglass, stone, and wood products (both standard and custom) are used extensively in commercial buildings of all sorts.

 

2.  WILL YOU WORK WITH ARCHITECTS AND/OR GENERAL CONTRACTORS?
Yes, we are very experienced in working with both of these professions.  In doing so, we lighten the load of all involved.

 

3.  IS THERE A CHARGE FOR DISCUSSING OUR BUILDING NEEDS OR DESIGN OBJECTIVES WITH YOUR COMPANY REPRESENTATIVES?
There is no charge under normal circumstances.  Our representatives are pleased to meet with you and share their expertise in these areas.

 

4.  DO YOU OFFER CONSULTATION SERVICES?
Gale Graf will use his extensive experience and knowledge of the building industry to advise you on any facet of your project for a moderate consulting fee based on the size of the project, time required, and distance traveled.

 

5.  DO YOUR SALES REPRESENTATIVES BRING SAMPLES OF YOUR PRODUCTS FOR OUR VIEWING? 
Yes, we appreciate the opportunity to demonstrate the quality of our products and bring samples whenever possible.

 

6.  HOW DO I GET A PRICE?
Call our office and we will arrange for one of our representatives to review your needs and provide a price.

 

7.  DO YOU WORK WITH BOTH NEW AND REMODELING PROJECTS?
Yes, we are very experienced in both, and we provide significant savings when a complete package of products and services are purchased.

 

8.  WHAT PRODUCTS DO YOU HAVE IN STOCK?
With the exception of our online store, most of our products are custom made to our customers’ design needs.  Therefore, you need to allow additional time for delivery.

 

9.  WHAT IS NORMAL DELIVERY TIME FOR MOST OF YOUR PRODUCTS?
Since most of our products are custom, a minimum of 90 to 120 days should be expected.  With larger projects, where shop drawings and site visits are involved, delivery time can extend out to 6 months or more.

 

10. DO YOU INSTALL THE PRODUCTS YOU SELL? 
Some of our products are sold installed: stained glass windows, pews, theater seats, carpeting, upholstery and reupholstery of pews, refinished pews, etc.  We will install certain other products, such as steeples and cupolas, upon request.

 

11. DO YOU BUY USED PEWS?
No, we do not buy used pews.  However, we assist our customers in selling their existing seating when requested.

 

12. DO YOU OFFER FINANCING?
Your best sources for financing are you local financial institutions.  However, we do offer financing on a limited basis.

 

13.  ARE STAINED GLASS WINDOWS MADE TO ANY SIZE, AND WILL YOU INSTALL THEM?
Yes, all our windows are custom made to any size and design of your choice; and, most of the time, we install them in both new and existing buildings.

 

14.  WHAT AREAS OF THE UNITED STATES DOES CFBS, INC., SERVE?
We sell most of our products throughout the southeastern states.  However, we do sell some of our products beyond our normal service area.

 

15.  WITH THE MANY OPTIONS AVAILABLE, WHY SHOULD WE CHOOSE CFBS FOR OUR PROJECT?
Since 1972, we have worked to earn a reputation for offering high quality products and a high level of integrity in our relationship with customers.  Furthermore, we offer one of the most complete lines of products, saving customers a tremendous amount of time in their search.